NVC and Decision Making (by Miki Kashtan)

I have been gnawing on the whole concept of NVC and decision-making recently, and I came across and article written by fellow NVC Certified Trainer, Miki Kashtan, titled, "Maximizing Willingness: Facilitating Efficiency in Collaborative Decision-Making."




Miki is one of the co-founders of Bay NVC and is an instructor in their annual Leadership Program, where I understand they teach and practice these principles for decision-making.

To read the full article, click here.

Here is an excerpt:

Why Collaborative Decision-Making?

The principle of including people in decision-making can often be a hard sell because most people don’t have successful experiences combining inclusivity with efficiency. If one person makes the decision, or a management team, or a majority vote, as the case may be, the process appears faster and more efficient, qualities highly sought after in the high-speed environment of modern workplaces in particular.

In my experience, however, such shortcuts can be costly later. Including needs and perspectives of all parties affected by the decision is not just about making the care for everyone visible. It’s also about effectiveness, and about leaders and decision-makers having access to information critical to the success of whatever strategy they want to implement.

When it comes to implementation, suddenly there can be a gap, a problem, an issue that is blocking the implementation. Often it’s delayed because people are afraid to speak for fear of consequences, or are discouraged about being heard, or don’t trust their needs and perspectives matter...